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Documentation

Ad policy and privacy

Why ads get rejected, which categories are restricted, and what consent rules changed about measurement.

Policy is not a legal footnote — it is an operational constraint. A rejected ad costs a day; a restricted account costs the quarter. Both are usually avoidable by knowing what the review models look for.

Why ads get rejected

Most rejections come from a short list, and almost all of them are about the claim rather than the picture:

ReasonTypical form
Unsupported claimsGuaranteed results, specific income or weight figures
Personal attributesCopy that implies knowledge about the reader ("your diabetes")
Before / after imageryBody, skin, or condition transformations
Misleading presentationFake interface elements, fake play buttons, fake system alerts
Landing page mismatchThe page sells something other than the ad, or is broken
Restricted contentAlcohol, gambling, supplements, financial products, health

The second most common cause is not the ad at all — it is the destination. Review crawls the landing page, so a page with an unsupported claim can take down an ad whose copy was clean.

Restricted categories

Some categories are allowed but constrained: extra verification, limited targeting, mandatory disclaimers, or minimum audience ages. Health, finance, housing, employment, and political or social issue advertising are the usual ones, and the exact rules differ by platform and by country. Check the requirement before you produce the creative, because the constraint often changes the concept.

Appeals and account health

Handle a rejection as a diagnosis, not a dispute:

  1. Read which policy was cited before editing anything
  2. Fix the specific element, including the landing page
  3. Appeal once, with the change described plainly
  4. Do not re-upload the same ad repeatedly — repeated violations weigh on the account

Repeated rejections accumulate against the account, not just the ad. That is the real cost: an account with a history gets slower reviews and less benefit of the doubt.

Consent rules and platform tracking limits changed what you are able to see. The practical effects:

  • A share of conversions is modelled rather than observed
  • Click-based attribution windows are shorter than they were
  • Consent banners reduce the events that reach the platform at all
  • First-party data — your own customer list, server-side events — carries more weight than it used to

None of this makes measurement impossible; it makes single-source reporting unreliable. Read the consequences in measurement and attribution.

Treat data collection as a product decision, not a tracking one. What you may collect, and what you promised in your own privacy policy, sets the limit — the platform's capability does not.

Ad policy and privacy — Adropic